The most commonly used botanical species are Arabica and Robusta. Arabica is grown at high altitude and is a more elegant, fragrant, and aromatic coffee, while Robusta (grown in the lowlands and being more resistant) is a coffee that releases earthy, woody notes in the cup.

Coffee in an unopened and intact package can be stored for 24 months at room temperature and away from heat sources.

Making a purchase is very simple:With e-commerce:Choose a product and click “buy”.Click on “proceed to checkout”.Enter your shipping information (for your first order).Click on “go to secure payment”.Select a payment method: bank transfer.Click on “confirm order”.Alternatively:You can come to the office by appointment.We can make home deliveries (if feasible and based on the area and quantity).You can request to be contacted by telephone.

A short coffee always has less caffeine than a classic cup (25-30 ml).If you want a coffee with more caffeine, order a long coffee.

Yes. Our coffee machines are designed to last.They have guaranteed repair, accumulate little limescale, are ergonomic, easy to clean and have low energy consumption.

44 mm size (1 cup, 7g): compatible with all paper pod coffee machines.38mm size (1 cup, 7g): compatible with 38mm coffee machines only.Double size 55 mm (2 cups, 14g): contains more coffee for a double, longer and more intense espresso.

There is no objective answer to this question.Everyone's tastes are different. However, on our website www.platinumcaffe.com you'll find detailed information about each blend and single-origin to help you choose the one that's right for you.

No, coffee is naturally gluten-free.

No. Coffee prepared with a moka pot contains more caffeine than espresso.The longer the water stays in contact with the coffee, the greater the amount of caffeine in the cup.

Yes. "La Piccola" coffee machines are designed and manufactured entirely in Italy. 100% Made in Italy.

Our pods are 100% eco-friendly and compostable , so they can be disposed of directly in the organic waste.The same goes for sugarcane capsules , which are also biodegradable and compostable.

Once the package is opened, the coffee maintains its properties for about a week , provided that it is carefully resealed and stored away from sudden changes in temperature .Contact with air starts a natural oxidation process , which leads to the gradual “aging” of the product.

It depends on your needs. We're available to advise you on the best model for you, whether you're a private individual, a business, a restaurant, or something else .If you would like more information, you can contact us directly : we will be happy to help you with your choice and answer any questions.

They are pre-portioned coffee capsules, eco-friendly and easy to use.

It is necessary to descale the machine regularly and clean the removable water tank.

Yes, many models are suitable for small cafes and offices.

The first time you use the machine, it dispenses a coffee with the amount of water needed for a cappuccino cup. This will rinse the water circuit and give the machine the initial aroma of your coffee.

During long periods of non-use between coffees, we recommend turning off the machine. This will save energy.

Turn on the machine a few minutes before using it to allow the temperature to reach the optimal level.

Water affects the quality of your drinks and also the lifespan of your machine. When you're not using it for an extended period of time, empty the water tank: over time, water loses oxygen, which is essential for proper aroma extraction.

After each use, remember to remove the used pod. This helps prevent used coffee from settling inside the brewing chamber, releasing unpleasant aromas. To clean your machine, use a damp cloth and only gentle detergents that won't damage the material.

If you decide not to use the machine for an extended period, remember to empty the water tank and unplug it. This is good practice for all electrical appliances to prevent overloads and malfunctions.

Remove and rinse the water tank.Fill the water tank up to the MAX level indicated, using only fresh, potable, still water.Reassemble the tank.Insert the power plug into the electrical outlet.Press the power/dispense button to turn on the machine.Wait until the machine has completed the heating cycle (ready when the power/dispensing button is lit steadily).Make a first dispensing and discard the contents.

We recommend always placing the machine on a flat, even surface. Fill the water tank only with cold water, never with milk or other liquids.The appliance and accessories may become hot during operation. Use only the designated lever and allow everything to cool before cleaning or storing.

Do not let the power cord come into contact with hot parts of the appliance.Do not immerse the appliance in water or other liquids.Do not exceed the maximum filling volume indicated on the appliance.Do not use the appliance if the water tank has not been filled.Do not use the same capsule more than once.Do not put your fingers or any other objects into the capsule compartment.

Limescale buildup is a normal consequence of machine use and can lead to difficulty brewing or cold coffee. Therefore, it's necessary to descale the machine approximately every three months.To descale the machine, use a non-toxic and/or harmful descaling product for coffee machines, commonly available on the market. Do not drink the descaling solution or any other products dispensed until the cycle is complete.Never use vinegar as a descaler.

Coffee is decaffeinated using the methylene chloride method. During the decaffeination process, the coffee beans come into direct contact with the solvent, which is then removed by vaporization. Blend composition: 100% Arabica